FAQ
Frequently Asked Questions
VetBadger's email system uses industry-standard protocols to send HTML formatted email messages. All of the major email providers that we have tested ar...
Mon, 22 Feb, 2016 at 8:16 PM
Things come up. Sometimes a Veterinarian or a Technician notices something in a simple exam which requires a more extensive exam immediately. VetBadger al...
Fri, 11 Dec, 2015 at 7:37 PM
If after a VetBadger update you receive a failure to communicate with backend service message, you may have to reload the VetBadger application.
Try a...
Tue, 12 Apr, 2016 at 9:14 AM
If the labels are printing out differently than they are showing in the Print Preview, the problem is usually caused by the settings in your printer driver. ...
Wed, 24 Oct, 2018 at 1:45 PM
If you select "Rich Text in Treatments" in the spec for an appointment type (under Exam Flow Management), it will add one checkbox next to the tre...
Tue, 15 Jan, 2019 at 9:38 AM
To deal with accidental or practice exams there are 2 basic parts, one for the VetBadger encounter and another for the QuickBooks invoice. On the VetBad...
Fri, 2 Aug, 2019 at 11:55 AM
How do I reverse a treatment (medication refill) and clear the charges and adjust the inventory? There are two steps you want to take to unwind an invoic...
Thu, 8 Aug, 2019 at 9:06 AM
Sometimes something gets checked in when it should not be. To deal with this, you can mark an Encounter (Soap) as invalid. To do this you Go to the patient ...
Fri, 16 Aug, 2019 at 7:27 AM
The easiest way to deal with external documents is to scan them and then attach them to the patient record. In the upper right hand corner of the patient d...
Mon, 19 Aug, 2019 at 7:54 AM
There are two ways to add discounts to a QuickBooks invoice: the "discount feature" or "discount as an item". The best explanation of th...
Sun, 8 Sep, 2019 at 9:14 AM