FAQ

Frequently Asked Questions

Print a prescription label
In an encounter, make sure you have an assessment and within that assessment a treatment.    now that you have a treatment open the "Processing &am...
Thu, 16 Jul, 2020 at 9:03 AM
Add previous vaccine history
To enter vaccine history for a patient you would want to first go to the patients dashboard: From there you open the menu in the upper right ha...
Tue, 28 Jul, 2020 at 12:34 PM
Viewing Invoice Details during an Appointment
Looking at the "Plan" section of the Encounter screen gives you an overview of the items that are listed on the invoice for that encounter, but of...
Wed, 23 Sep, 2020 at 10:13 AM
Create an estimate for a patient
To create an estimate, just click the "patient context menu" (the dotted button in the top right corner of the Patient Dashboard): Select th...
Wed, 23 Sep, 2020 at 4:31 PM
Why is the invoice number missing in my link?
The explanation for this is that there's a setting in QuickBooks (Under  "Account & Settings" ==> "Sales" ) called "Cust...
Fri, 10 May, 2024 at 7:12 AM
Release Charge Lock for an Encounter
When you close an encounter, VetBadger will "Charge Lock" the encounter. This prevents you from adding billing items after you have closed (and ch...
Wed, 30 Sep, 2020 at 1:43 PM
Configure IDEXX Test items
First you'll go to "Clinic Settings" --> "Laboratory Integration": Click the "Enable IDEXX Connection" and it wil...
Fri, 2 Oct, 2020 at 5:13 PM
Setting up a multi-patient appointment type
In order to create an appointment type with different charges for additional animals, you'll want to navigate (from the "gears" menu) to "...
Tue, 1 Dec, 2020 at 10:08 AM
How to get sales by provider
Before configuring your reports, the "Custom Fields" feature in QuickBooks is one that you have to set up before it will start working. To do that...
Sun, 3 Jan, 2021 at 5:24 PM
Speech to text is not working
Usually when the speech-to-text doesn't work, it's because the browser is blocking permission for the software (that is us) to access the microphone...
Tue, 5 Jan, 2021 at 11:21 AM