FAQ
Frequently Asked Questions
First you add a test which has been configured to be linked to IDEXX to your encounter: Next up, you go to the "Processing and Printing&quo...
Fri, 24 Mar, 2023 at 10:34 AM
The bundles feature in QuickBooks is pretty powerful but it's a little bit confusing. There is no way to set a price for a bundle, the price will always...
Wed, 3 May, 2023 at 8:44 PM
To update the weight of a patients there are two general paths. If there is an encounter open for the patient, you will have access to change the weight rig...
Thu, 4 May, 2023 at 1:00 PM
The most common cause of dropped inbound email messages is violation of the maximum payload rules. Emails received by VetBadger cannot exceed 20MB including...
Mon, 15 May, 2023 at 8:16 PM
To add interactive elements to a form, either choose to edit an existing form or create a new form: Once in the form editor, scroll down until you ...
Thu, 22 Jun, 2023 at 11:43 AM
VetBadger does offer one easy way to do refunds, if you've taken a "Client Payment" through VetBadger (from the client's "dashboard&q...
Fri, 1 Sep, 2023 at 10:58 AM
Sometimes the calendar may be filtered such that appointments you expect to see are not there. The image below shows the filter having been set to specific ...
Wed, 4 Oct, 2023 at 10:30 AM
If VetBadger fails to refresh the link to QuickBooks, you will need to reconnect to QuickBooks. To reconnect to QuickBooks, have a person with QuickBoo...
Fri, 6 Oct, 2023 at 8:02 AM
To add a note to a locked encounter, first go to the encounter for the patient in question. Once there open the encounter context menu (the three vertical ...
Fri, 17 Nov, 2023 at 2:51 PM
In order to change assigned roles, anyone with the "Practice Manager" role can simply go (from the "gears" menu) to "Practice Manag...
Mon, 27 Nov, 2023 at 9:14 AM