FAQ

Frequently Asked Questions

Client Notes
Client Notes are best kept as alerts. Client Alerts are always available whenever the client is in context (editing the client or doing anything with a pati...
Tue, 17 Sep, 2019 at 10:26 AM
Markup for Inventory
When you would like to mark up inventory pricing, VetBadger considers the number entered to be a multiplier.  So considering the example above, you...
Mon, 28 Oct, 2019 at 9:15 AM
Edit a treatment awaiting client pickup
When you need to un-complete a client request: 1. Go to the patient Dashboard for the client request patient 2. Select the Medical History Tab 3....
Tue, 29 Oct, 2019 at 11:08 AM
How do I print an Rx (prescription)?
If you have a patient who needs a prescription for something you do not have in inventory, you can simply enter the details into a Treatment (just type in t...
Thu, 31 Oct, 2019 at 5:25 PM
Enabling Referrer tracking in VetBadger
Before enabling Referrer tracking, VetBadger checks for a setting in QuickBooks.  To enable this setting in QuickBooks: Go to "Account & S...
Tue, 5 Nov, 2019 at 1:17 PM
Text Expansion Item special replacements
Text Expansion Items can have special replacements, which will pull information from what you are currently doing and use that for the text added by the exp...
Tue, 5 Nov, 2019 at 9:38 PM
Show a client address in Google Maps
To load an address into Google Maps, you first search for the client on the search screen.  Once you have located the client open the client search...
Thu, 7 Nov, 2019 at 7:17 AM
Directions to client's address
Sometimes it's useful to have a map of a client's address (especially for in-home appointments), so we provide a link in the "Client Context Me...
Thu, 7 Nov, 2019 at 4:13 PM
Enabling printable prescriptions
To allow for printing external prescriptions first choose clinic settings from the gear menu. Next open the "Clinic Options" section ...
Mon, 30 Dec, 2019 at 11:59 AM
Where did that email go?
Did you read an email and then can't find it?  VetBadger might have had trouble figuring out who to assign it to. To see all the emails that need to...
Mon, 13 Apr, 2020 at 2:35 PM